Three ways to stay in charge

Razed Casino responsible gambling: your limits, your call

From the moment you sign up, play is for adults of 18+ only, and deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion sit in every account.

Set my deposit limit

Licensed & auditedALSI-555644 from Anjouan Offshore Finance Authority, independently tested by QUINEL, GLI, and BMM Testlabs

Four essentials to know

Check the essentials first

When you want the essentials in one place before you start playing, this short table answers them.

Minimum age18+

LicenceAnjouan Offshore Finance Authority, ALSI-555644

Gambling Helpline Aotearoa0800 654 655

Limit and exclusion help[email protected]

Guardrails you already have

Limits and controls built into your account

Once you decide play should have edges, these five controls are waiting in your account settings.

Cap your top-ups

On the day you decide a weekly ceiling is sensible, this caps how much you can put in, so the decision is made before play rather than after a loss.

Decide your loss ceiling

If losing more than expected would spoil your week, this sets the net loss you are willing to accept, and it holds you to that figure.

A nudge mid-session

At the point where an evening slips past your intention, a reminder interrupts the session so you can choose to stop or carry on knowingly.

Take a cooling-off break

When you notice play taking up too much of your week, a cooling-off period steps you back for a set time without closing your account.

From player to locked out

Should gambling stop being entertainment at all, self-exclusion closes the door on your play and blocks you from returning while it runs.

Limit-setting walkthrough

A limit set in four minutes

When you are ready to put a number on your play, the account makes it a short job.

Profile first, play later

Start by opening your profile menu, where the settings for your own account live, and check you are signed in under the right email address.

Before the cap, the numbers

Next, find the limits section. This is where your deposited and lost totals are meant to be checked against the figures you chose earlier.

Which limit fits you?

Now pick the type of limit you want, deposit or loss, and confirm the amount and period you are comfortable with before saving anything.

Saved means covered

Finally, save the change and read the confirmation on screen, so you know the limit is active and not still waiting to be applied.

The evening the fun went quiet

Catching these signs early keeps a pastime from becoming a worry. Once you spot yourself in the list, a deposit limit or a short pause is the simplest first step, and it can be set calmly rather than in the middle of a losing run.

You might recognise one or two of these in your own week:

Spending more than you planned to spend
Chasing a loss with another deposit
Playing longer than you meant to
Hiding your play from family
Borrowing money to keep playing
Feeling flat when you are not playing
Telling yourself you will stop tomorrow

A home where gambling stays adult

Keep your ID ready. At registration, the age field asks for your date of birth, and nobody under 18 can open an account. Identity documents are also checked before your first withdrawal leaves the casino.

Guard the shared handset. Before a shared phone goes into a teenager's hands, add blocking software that hides gambling sites. Install it yourself and keep the password with an adult who is not gambling.

A talk without blame. After the argument cools, a relative can describe what they noticed without blame and ask what would help. Gambling Helpline Aotearoa answers on 0800 654 655 around the clock, for families too.

Choose the length of your break

How long should a break last? A time-out is a cooler break you set inside your account, lasting hours or days. You find it in your account settings and start it yourself. Play is suspended for the period you pick, while your account and login stay in place.

Shut for months, not hours. Self-exclusion closes access for a long period, up to two years, and cannot be undone early. Ask for it through your account or support, and Razed Casino applies it across its platforms. Your account stays closed for the full period you agreed.

No register here, so your account does it. New Zealand has no national self-exclusion register, so the casino account is where you exclude yourself. Set it for up to two years with support, and the Gambling Helpline Aotearoa can help you plan what comes next.

Confidential support

Who can you talk to about this?

This block removes the worry that asking for help will cost money or cost you your privacy.

Gambling Helpline Aotearoa

Counsellors answer day and night on a free line and by text, for players and for relatives, and the conversation stays confidential. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Free counselling, peer and cultural support through eighteen clinics nationwide, reachable by freephone and text on weekday hours. pgf.nz

Safer Gambling Aotearoa

Health New Zealand's information site sets out signs of harm, practical tips and a finder for support close to home. safergambling.org.nz

Limits, pauses and help

A pause or a full stop, which one

Most players worry that a limit is final, or that a pause closes their account for good.

Can I set a new deposit limit after one is already running?+

Yes. The same section of your account holds every limit, so a fresh cap replaces the older figure once it is saved. Read the summary row first: it shows what is active now, which makes it easier to pick a number you will not want to undo.

Do the responsible gambling tools work on my phone?+

Yes. The account section you use on a laptop appears in the mobile version with the same options, so a deposit cap or a pause is set wherever you happen to be. Nothing has to be done on a desktop.

Why do you need my ID before I can play?+

Because only people aged 18 or over may hold an account here. Proof of identity confirms your age and your name, and accounts are checked before activation rather than after a first bet. It keeps the adult side of the site adult.

Can I end a self-exclusion early if I change my mind?+

No. A self-exclusion holds for the whole period you chose, and the account stays shut until the end of it. That firmness is the point of the tool: it protects the decision you made while thinking clearly.

Does excluding myself here block me at other casinos?+

No. New Zealand has no national self-exclusion register, so an exclusion is set in your casino account and covers this account only. Other operators would need to be approached separately if you want the same break elsewhere.

What does a cooling-off period change in my account?+

A pause freezes play while your account and balance stay exactly where they are. Deposits and games are closed for the period you choose, and play opens again on its own once that period ends.